Crowne Plaza Bandung by IHG

I recently stayed at Crowne Plaza Bandung, and overall, it was a wonderful experience. The ambiance of the hotel is great, and the facilities are clean and well-kept. Most importantly, the service was superb—from the receptionists to housekeeping, every staff member was polite, attentive, and professional. One of the highlights of the stay was the excellent location. The hotel is just a short 200–300 meter walk to Braga Street, where I could enjoy a 24-hour café while my kids were asleep in the room. It’s a very convenient and safe area, especially if you're looking to explore Bandung’s food and nightlife scene without straying far from your room. We did experience a minor maintenance issue with the bathroom sink pipe, which was broken and initially only temporarily fixed. However, after reporting it again, the team fully resolved the issue and even followed up with a personal call to apologize and ensure everything was in order. Kudos to the staff for their responsiveness and care. The breakfast was also great, offering a good selection. It would be even better with more Indonesian cuisine options, considering Bandung’s rich culinary identity. All in all, Crowne Plaza Bandung is a comfortable, well-located hotel with excellent service, and I wouldn’t hesitate to stay here again.

the staff was excellent. from the time you get out of the car the concierge, front desk were very welcoming and helpful in fulfilling our requests. Room that we were upgraded to was spacious and clean. Location of the hotel was in a quieter part of city which was nice. Breakfast was the best. Who can say no to Haagen Dasz for breakfast? Good spread of western and local food and it tasted fresh.

Freee flow minerall waterrr !!!!!!!!!!!!!!! Yesss ..... freeee flooowwwwwwww....... All you need is just to ask ..... Very big roooom ..... Good facilities.. Good breakfast.. Friendly helpful and very polite stafffs Good location

great location and clean rooms. The service was perfect. Very nice staff, who are very considerate and nice. Every night the reception asked through whatsapp if everything was fine. The top points are the nice staff. Thank you very much for this great experience.

That was very nice location, near from alun alun, braga, good food, we had afternoon food at lounge